Frequently Asked Questions
Everything you need to know about your next pair of durable work boots.
How do I know which size to order?
We recommend measuring your foot and consulting our detailed size guide. Most of our work boots run true to size, but specific brands may vary slightly. If you are between sizes, we suggest sizing up for extra comfort with thick work socks.
Are your boots compliant with safety standards?
Yes, our safety-toe boots meet or exceed ASTM F2413-18 standards for impact and compression. Please check the individual product descriptions for specific ratings such as Electrical Hazard (EH) or slip resistance.
What is your return policy for boots that don't fit?
We offer a 30-day return policy for all unworn boots in their original packaging. We recommend trying your boots on a carpeted surface to ensure they fit perfectly before wearing them to a job site.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout if you need your gear sooner.
Do you offer a warranty on your footwear?
All boots sold through Work Boots Direct are covered by the manufacturer's limited warranty against defects in materials and workmanship, usually ranging from 6 months to one year from the date of purchase.
How should I maintain my leather work boots?
To extend the life of your boots, we recommend cleaning off mud and debris after each shift and applying a high-quality leather conditioner or mink oil every few months to prevent the leather from cracking.